NewAI WhatsApp replies & team inbox

WhatsApp & email marketing that brings sales back

Confirm COD orders on WhatsApp, recover abandoned carts and run email & SMS campaigns from one Shopify app. AI answers WhatsApp questions while you sleep.

Available on the Shopify App Store
  • Free plan
  • No credit card
  • Billed through Shopify

WhatsApp

Your own number: COD confirmation, order updates, AI replies, team inbox.

Email

Branded campaigns and flows, checked before they send.

SMS

Opt-ins, quiet hours and carrier rules handled for you.

See it in 1 minute

Watch Trisend in action

Campaigns, WhatsApp, automations and the revenue behind every message.

Why Trisend

Built because three apps for three channels made no sense

The usual way

Email appBill #1
WhatsApp appBill #2
SMS appBill #3
  • 3 contact lists that drift apart
  • 3 reports, no shared answer to “what worked?”
  • A text can arrive after she already bought

Trisend

Email · WhatsApp · SMS — one app, one Shopify bill

  • One contact list and one consent record per customer
  • Flows that use email, WhatsApp and SMS together
  • Every sale credited to the message that earned it
  • New lists tested on a small group first — safe sending
  • No overage fees — sending pauses instead of billing you
See plans from $0

Features

Three channels. One place to run them.

WhatsApp first, with email and SMS beside it. Pick a channel to see what Trisend does.

Meet your customers where they chat

Connect your own WhatsApp Business account (Starter plan and up). Confirm cash-on-delivery orders with one tap, send order and shipping updates, broadcast Meta-approved templates, and let AI answer customer questions in a shared team inbox.

  • COD orders: Confirm / Cancel buttons tag the Shopify order
  • AI replies from your store facts, products and orders (Growth+)
  • Team inbox: assign chats, hand over to a person
  • Free chat button + Quick send from your own WhatsApp
Campaigns › Order updates › WhatsApp

Template

order_shippedApproved
summer_offerApproved
back_in_stockIn review

Fill the blanks

{{1}} → First name
{{2}} → Order number

Your number

+1 555 010 2030 · Quality High
YYour StoreBusiness
Hi Sarah, your order #1042 has shipped 📦 It arrives in 2–3 days.Track order
Thank you! 🙌
Anytime — reply here if you need us.
Replies within 24 h from your inbox

Automations

Set it up once. It keeps working.

Start from a ready-made flow, edit the words, switch it on. Pick one to see exactly what it does.

Try it free
Abandoned cart Stops the moment they buy
Trigger

Cart left behind

Checked after 1 hour — not bought yet

Send email

Reminder email

“You left something in your cart”

Wait

Wait 1 day

Send email

Last-chance email

“Still thinking it over?”

Quiet hours in each customer's timezone+ Add SMS or WhatsApp steps any time

Why three channels in one app

One customer. Three channels. One story.

Separate apps see separate pieces. Trisend sees the whole journey — so the WhatsApp message knows about the email, the flow stops when she buys, and the sale is credited to the message that actually earned it.

$86revenue, credited to the WhatsApp message
3channels, one contact record
0messages after she bought
  1. Mon 10:02Popup

    Sarah joins from your popup

    Email + WhatsApp consent recorded

  2. Mon 10:03Email

    Welcome email with 10% off

    Opened 4 minutes later

  3. Tue 19:40Shopify

    Leaves a $86 cart behind

    Abandoned-cart flow starts

  4. Tue 20:40WhatsApp

    WhatsApp: “Your cart is waiting”

    Sent outside her quiet hours

  5. Tue 20:52Shopify

    Order #1042 placed — $86

    Flow stops automatically

  6. Thu 09:15SMS

    Text: “Your order is on its way”

    With the tracking link

How it works

Live in minutes, not weeks

Three steps from install to your first sale from a message.

  1. 01 1 minute

    Install from Shopify

    One click from the Shopify App Store. No code, no DNS — you can send on day one.

    Trisend
    Free plan · Shopify App Store
    Add app
  2. 02 Automatic

    Your audience flows in

    Customers, orders and products sync on their own. Import a CSV and consent comes with it.

    3,847 contacts synced
  3. 03 Same day

    Send, automate, measure

    Launch a campaign or switch on a ready-made flow, then watch the revenue each message brings in.

    Summer SaleSent
    42% opened · $1,240 revenue
    Win-backSending
    28% opened · $480 revenue

Pricing

Which plan fits your store?

Two quick questions. Every plan is on your Shopify bill, with no overage fees.

1. Which channels do you want?

2. How many contacts do you have?

Your plan

Starter

$29/month

For growing stores adding SMS and WhatsApp.

  • 10,000 emails / month
  • 1,000 WhatsApp messages / month
  • 500 SMS credits / month
  • 2,500 contacts

More in the box

And everything around the message

Grow the list, reward the regulars, know what worked — no extra subscriptions.

See the revenue behind every message

Revenue per campaign and flow, deliverability health for every channel, funnels and your own dashboards.

Popups that grow your list

Exit-intent, timed, multi-step and spin-to-win popups that collect email, WhatsApp and SMS opt-ins with proper consent.

Loyalty points Growth+

Points on every order, redeemed for real discount codes right in your store.

Product recommendations that sell Growth+

Best sellers, recently viewed and related products — as theme widgets and inside your emails, with prices kept current.

FAQ

Questions, answered

Plans, sending limits, SMS countries, WhatsApp and data — what store owners ask us most. See all questions →

Still stuck?

Write to support@trisend.app — the Trisend team replies.

Yes. Upgrade, downgrade or switch back to Free from Settings → Plan & billing inside the app. The change applies right away, and Shopify prorates the charge on your next invoice.

Get started

Ready when you are

Trisend lives inside your Shopify store — no new account, no new password. Install it from the Shopify App Store, or open it any time from your Shopify admin under Apps → Trisend.

Free plan · No credit card · Upgrade any time from Settings → Plan & billing