Features

Everything Trisend does

Email, SMS and WhatsApp — plus the automations, audience tools and storefront widgets around them. One app, one Shopify bill.

01

Email

Emails that look like your store

A drag-and-drop builder with your logo, colours and fonts, your products, and checks before anything goes out.

Drag-and-drop builder

Text, images, products, buttons, columns, dividers and social links — with rich text.

Live product blocks

Pick products from your catalogue; prices update when the email is sent.

40+ ready-made templates

Welcome, cart, win-back, launches and more — filled with your best sellers.

A/B subject testsStarter+

Send two subjects to a sample; the clear winner goes to everyone else.

Checks before sending

Spam-word, alt-text, preview-text and button-link checks in the review step.

Your own sending domainStarter+

Send from your brand's domain with DKIM — or use ours from day one.

Resend to non-openers

One click makes a copy for everyone who didn't open the first time.

Preference center & double opt-in

Customers choose topics; confirmation emails when you want them.

02

SMSStarter+

Texts people actually read

Campaigns and flows to the US, Canada, the UK, the EU, Australia and New Zealand — with every carrier rule handled for you.

Your own US & Canada number

A verified toll-free number for your store, included in your plan.

Only people who opted in

Consent from checkout, popups or your CSV — never assumed.

Quiet hours, their timezone

Nothing between 21:00 and 08:00 where the customer lives.

Tracked short links

Every link becomes a tracked link, so clicks and sales are counted.

Picture messages (MMS)

Add an image to texts that support it.

Two-way SMS inbox

Customer replies land in Trisend; answer them in a conversation.

Opt-outs handled

STOP replies and opt-out links work instantly and are never undone by an import.

Segments & cost up front

See segments, encoding and credits before you send.

03

WhatsAppGrowth+

Meet customers where they chat

Your own WhatsApp Business account, connected in a few clicks. Templates, broadcasts, flows and a shared inbox.

Connect your own account

Meta's guided sign-up — your number, your business name.

Create & submit templates

Write templates in Trisend; see Meta's approval status the moment it changes.

Image, video & document headers

Rich templates with media headers.

Broadcasts

Send approved templates to customers who opted in, with their names filled in.

WhatsApp inbox

Reply to customers within WhatsApp's 24-hour window.

Number health

Quality rating and daily limit shown; low quality pauses sending automatically.

04

Automations

Flows that keep selling after you log off

A visual flow builder that mixes email, SMS and WhatsApp — start from a ready-made flow and switch it on.

Abandoned cart & browse

Remind shoppers about carts and products they looked at — and stop when they buy.

Welcome series

Greet every new subscriber, then follow up a few days later.

Win-back

Reach customers who haven't ordered in the number of days you choose.

Order & tag triggers

Start flows when someone orders or gets a Shopify customer tag.

Conditions & branches

Opened? Clicked? Ordered? Send a different next step.

Waits & quiet hours

Wait hours or days; texts wait for the customer's morning.

05

Audience

Know exactly who you're talking to

Customers and orders sync from Shopify on their own. Segment, import and keep a clean, consented list.

Segment builder

Orders, lifetime value, last order, engagement, tags, country, churn risk and more.

CSV import & export

Bring existing subscribers with their consent; export any list.

Customer profiles

Orders, consent per channel and a timeline of every message.

Suppressions & consent log

Every opt-in and opt-out recorded, with who and when.

06

Storefront

Grow the list and reward the regulars

Widgets that drop into your Shopify theme — no code.

Popups

Exit-intent, timed and scroll popups that capture email and SMS with consent.

Loyalty pointsGrowth+

Points on every order, redeemed for real discount codes in your store.

Product recommendationsGrowth+

Best sellers, recently viewed and related products on your pages.

07

Analytics

See the revenue behind every message

Every order is tied back to the message that earned it, across all three channels.

Revenue per campaign & flow

Orders and revenue for each message, in your store's currency.

Multi-touch attributionGrowth+

Compare first-touch, linear, time-decay and more.

Deliverability health

Bounces, complaints and delivery for email, SMS and WhatsApp.

Your own dashboards

Build boards from the widgets you care about.

Weekly email report

A Monday summary of last week's results in your inbox.

08

Safety

Built to keep your sending safe

Rules that protect your sender reputation — and your customers — on every plan.

New lists tested first

A new store's first campaign goes to 100 people; bad lists are stopped early.

GDPR & data requests

Customer data requests and deletions from Shopify handled automatically.

Daily sending limits

Big campaigns continue tomorrow instead of hurting your reputation today.

6 languages

Use Trisend in English, Spanish, Portuguese, French, German or Indonesian.

09

Integrations

Works with the tools you use

Send Trisend events to the rest of your stack.

Shopify Flow

Start Flow workflows when a campaign is sent, opened, clicked or converts.

Zapier

Send campaign events to 6,000+ apps.

Google Analytics 4

Campaign events and conversions in GA4.

Recharge

Subscription renewals, cancellations and failed charges in Trisend.

Ready to try it?

Start on the Free plan — email, popups and an automation, no credit card.

Get started